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AI SCRIBE PARTNER

Medtech ALEX® Partner: Heidi Health

Heidi is an AI medical scribe for New Zealand clinicians. Integrated with Medtech Evolution through the Medtech ALEX® API, Heidi writes your clinical notes as you consult and sends them straight into the patient record.

Heidi Webinar Assets_270826 (2)
Designed for General Practitioners Specialists Healthcare Providers via the Medtech ALEX® API

Integrated with Medtech Evolution

Patient details flow into Heidi and finished notes and letters go straight back into Medtech Evolution. No more copy and paste.

Time back every day

Heidi listens in the background and writes the note as you consult, returning up to 59 minutes of clinician time every day.

Safer, more accurate notes

In Heidi's research, its unedited notes were 60% less likely than clinician-written notes to contain a serious documentation error.

Notes your way

Choose from SOAP, H&P and specialty templates or build your own, and set the level of detail from brief to super detailed.

Letters and documents in seconds

Turn the consult note into referral letters, discharge summaries, medical certificates and patient handouts without retyping.

Secure and compliant

Built security-by-design and compliant with the NZ Privacy Act, HIPAA and GDPR, with ISO 27001 and SOC 2 Type II certification.

Watch the demo

Heidi and Medtech, demonstrated

See how AI clinical documentation fits into everyday practice, from capturing the consultation to filing structured notes directly in the patient record.

  • Findings from a 50-GP study

    What clinicians in the Health Hawke's Bay pilot found.

  • A live demo of the integration

    From capturing the consult to the note in Medtech.

  • Tāmaki Health's experience

    How a large practice network rolled out Heidi.

Partnering with Medtech through the ALEX® ecosystem has been highly valuable for Heidi. It has allowed us to build a more seamless experience for Medtech Evolution practices, reducing double-handling for clinicians by bringing patient context into Heidi and supporting smoother transfer of documentation back into the patient record.
Phoebe KentProduct Marketing Manager – Enterprise, Heidi
Onboarding

Ready to connect Heidi to Medtech?

Every practice is different, so Hendrix Health, Heidi's New Zealand partner, tailors onboarding to suit you. Here's what the process typically looks like.

Phase 1

Plan

  • Complete the get-started form
  • Hendrix Health confirms your plan
Phase 2

Connect

  • Authorise the Medtech ALEX® API with your facility IDs
  • Connect your clinicians
Phase 3

Go live

  • Start consulting with Heidi
  • Reviewed notes go straight back into Medtech Evolution

Frequently Asked Questions

What is the Medtech ALEX® API ecosystem?

Medtech ALEX® connects your Practice Management System securely and seamlessly to an ecosystem of digital health care services and third-party applications. ALEX® is built on FHIR®, the international standard for health interoperability, making it simple and cost effective for vendors to develop innovations for your organisation, so your choice of services and applications is always growing.

How many Medtech ALEX® partners are currently involved?

We are partnered with over 30 organisations, and the network continues to grow.

Is there an additional cost to have Heidi integrated with Medtech?

If you are on a Heidi Scribe Team, Practice or Enterprise plan, there is no additional cost. To upgrade your Clinician or Free plan, please get in touch via https://www.heidihealth.com/en-nz/events/en-nz/medtech – you will be provided with a pro-rated refund for any unused fees on the Clinician plan if you upgrade.

Will this work for users on the free version of Heidi if we are paying for Medtech licences for that user?

Unfortunately not. The integration needs a paid Heidi Practice, Scribe Team or Enterprise plan, and Free and Clinician plans can’t connect, whatever your Medtech licences.

For Heidi Users who have already paid subscriptions, can these subscriptions lower the subscription cost if we commence using Heidi through the Evolution Platform?

It is quite possible depending on your situation, please get in touch via https://www.heidihealth.com/en-nz/events/en-nz/medtech. If you’re on Clinician plans and move to a Practice plan (needed for the integration), we credit the unused part of your Clinician subscription pro rata. If you’re already on a Practice, Scribe Team or Enterprise plan, the integration is included at no extra cost.

What about patients who have declined the use of Heidi - is there a way to not have them appear within Heidi or does everyone pull over once it's switched on?

Appointments appear in your Heidi list, but nothing is recorded unless you start a session. When patient’s decline the use of Heidi, we recommend deleting the session, which deletes all patient context as well.

What set up is required in the Medtech Alex® Apps?

Your practice needs Medtech ALEX® enabled (free), then you complete the Medtech consent form with your Facility ID. Once Medtech approves access, each clinician connects in Heidi under Settings > Connectors > Medtech.

Can you sync patients from the queue or only from appointment books?

Appointment books only for now.

Medtech locations

We are the leading provider of Patient Management Software in New Zealand with a presence in Australia, the South Pacific and Ireland.