Medtech Customer Support

Medtech Customer Support

Existing Customers

To search through how-to articles and log and manage your requests refer to our customer portal.

Insight Customer Portal

Contact Us

Couldn't find what you were looking for?

Send us a message, and our team will respond within 24 hours.


Standard Support Hours

Monday to Friday 8am to 5:00pm
Phone: +64 9 358 1123 or 0800 263 3832 |  Fax: 0800 633 832

Remote Customer Support

After Hours Support

Monday to Friday 5:00pm to 9:00pm

Phone: 021 990 627

Please Note: This support service is also available on weekends, from 9:00 am to 5:00 pm. However, it is not available on public holidays.
For upgrade issues and when a site is down, no charges will apply, though all other after hours support will incur a charge of $75.00 + GST per fifteen (15) minutes.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.