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Support services

The Medtech Global helpdesk is based locally in our New Zealand office. We offer support to all Medtech users via email and phone, plus we have a great online tool called the Medtech Learning Library.

What is the Medtech Learning Library? 

Medtech’s Learning Library is a comprehensive online learning platform that provides a wide range of videos and resources to answer the most commonly asked questions. Whether you need to add a new patient, perform a Medeor® payment or get the most out of DrInfo, we’ve got you covered. The Medtech Learning Library is free to all the staff at your practice.

Contact our Support Team

Call us:
+64 9 358 1123
0800 263 3832

Email us:
support@medtechglobal.com

New Zealand support hours:
8:00am to 6:00pm Monday to Friday
Closed on public holidays

 

 

 

 

 

 

New Zealand

Level 4, 12 Madden Street
Auckland, 1010

PO Box 3329, Shortland Street, 
Auckland, 1140

Phone: +64 9 358 1123 
or 0800 263 3832

Email: support@medtechglobal.com

Australia

Level 1, Building D, Kings Club
80 Dorcas Street, Southbank
Victoria, 3006

Phone: +61 3 9690 8666
or 1800 148 165

Email: supportau@medtechglobal.com

Support

New Zealand
Phone: +64 9 358 1123 
or 0800 263 3832
Email: support@medtechglobal.com

Australia
Phone: +61 3 9690 8666
or 1800 148 165
Email: supportau@medtechglobal.com