September 23, 2020

Important Notice: COVID-19

Notice: COVID-19 has now been classified a global pandemic and we acknowledge that our clients are the backbone supporting the community during this unique time.We realise that practices resources are stretched, so please be assured that providing the highest levels of support during this time is our priority.We have expanded capacity in the support area to cope with increased demand and are doing our utmost to resolve your support queries quickly.
Useful Tools and Documents

Useful Tools and Documents

This section contains Useful Tools & Documents for your quick download.

Useful Tools and Documents

Patient Name Validation Utility

In accordance with the Medicare name requirement updates for processing patient claims, patient names with special characters or spaces in the claims will not be processed.

This Utility has been provided to Practices to be able to run and identify those patients within their databases that have special characters in their name fields.

Please ensure that you download and read the Patient Name Validation Release Notes  prior to running this Utility.  For any queries or assistance with this utility, please contact the Medtech Helpdesk on 1300 362 333

File Attachments:

Patient Name Validation Utility (EXE)
Patient Name Validation Release Notes (PDF)