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Medtech services

Our experienced teams take care of your business every step of the way

We get your organisation up and running and provide ongoing support with our dedicated Support Team

Training and implementation

Whether you are already using Medtech and growing your business or are new to Medtech Artia®, your practice will be fully supported through onboarding, from a collaborative planning workshop to “go live.” We offer onsite training, and our training and implementation teams will continue to be your primary contact for two weeks following implementation. After two weeks, a formal process is to hand your practice to our Support Team for ongoing support.

Data services and migration

When you move from another established PMS system to Medtech Artia®, our team has a systematic and well-documented approach to transferring your core data and guiding your practice through the setup process.

Our team seamlessly manages data migrations from Medtech Evolution to Medtech Artia®. All your data is migrated, not just your patient health care information and core medical records but all the patient-related information authored by your practice, including financials, invoices and claiming history. All shortcuts, patient information and workflows come too, so you can get your team up and running quickly and cut your setup and downtime in half. 

Customer support

All Medtech practices have free access to our web-based Insight Portal, learning resources and ongoing support from our dedicated Support Team.

Medtech’s Learning Library

Medtech’s Learning Library is a comprehensive online learning platform that provides a wide range of resources to answer the most commonly asked questions and keep staff and businesses moving. Whether you need to add a new patient or perform a Medeor® payment, we’ve got you covered.

What our customers are saying