{"id":17552,"date":"2024-09-30T15:44:13","date_gmt":"2024-09-30T02:44:13","guid":{"rendered":"https:\/\/medtechglobal.com\/nz\/?page_id=17552"},"modified":"2025-08-08T13:52:30","modified_gmt":"2025-08-08T01:52:30","slug":"email-medtech-support","status":"publish","type":"page","link":"https:\/\/medtechglobal.com\/nz\/email-medtech-support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17552\" class=\"elementor elementor-17552\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f81ab15 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f81ab15\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61b4a233\" data-id=\"61b4a233\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6d6cfdac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d6cfdac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-24351545\" data-id=\"24351545\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6996aa02 f-grad elementor-widget elementor-widget-heading\" data-id=\"6996aa02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17e4899 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"17e4899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Medtech Global helpdesk is based locally in our New Zealand office. We offer support to all Medtech users via email and phone, plus we have a great online tool called the Medtech Learning Library.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3915b70 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"3915b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f766965 elementor-widget__width-initial elementor-hidden-mobile elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f766965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d4ad69 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"4d4ad69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c8e34 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"80c8e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What is the Medtech Learning Library?\u00a0<\/strong><\/p><p>Medtech\u2019s Learning Library is a comprehensive online learning platform that provides a wide range of videos and resources to answer the most commonly asked questions. Whether you need to add a new patient, perform a Medeor\u00ae payment or get the most out of DrInfo, we\u2019ve got you covered. The Medtech Learning Library is free to all the staff at your practice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1174194 elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"1174194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/medtech.loodle.co\/app?lx=dashboard\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign in to the Medtech Learning Library<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2667be5f cont-form\" data-id=\"2667be5f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7acf5a4 elementor-widget elementor-widget-text-editor\" data-id=\"7acf5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong style=\"color: inherit; font-size: 1.75rem;\">Contact our Support Team<\/strong><\/h4><div><p><strong>Call us:<\/strong> <br \/>+64 9 358 1123<br \/>0800 263 3832<\/p><p><strong>Email us:<\/strong> <br \/><strong><a href=\"mailto:support@medtechglobal.com\">support@medtechglobal.com<\/a><\/strong><\/p><p><span style=\"font-size: 1rem; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\"><strong>New Zealand support hours:<\/strong><br \/>8:00am to 6:00pm Monday to Friday<br \/><\/span><span style=\"font-size: 1rem; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Closed on public holidays<\/span><\/p><\/div><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49a34ccd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49a34ccd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-212bbebe\" data-id=\"212bbebe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-68fbf1dc cont-info elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68fbf1dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-348b43f8\" data-id=\"348b43f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-326b5e88 cont-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"326b5e88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-location-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d810ba9 elementor-widget elementor-widget-heading\" data-id=\"7d810ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">New Zealand<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca9c27e elementor-widget elementor-widget-text-editor\" data-id=\"1ca9c27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Level 4, 12 Madden Street<\/span><br><span style=\"font-weight: 400;\">Auckland, 1010<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PO Box 3329, Shortland Street,&nbsp;<\/span><br><span style=\"font-weight: 400;\">Auckland, 1140<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Phone: +64 9 358 1123&nbsp;<\/span><br><span style=\"font-weight: 400;\">or 0800 263 3832<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:support@medtechglobal.com\"><span style=\"font-weight: 400;\">support@medtechglobal.com<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7b8073ba\" data-id=\"7b8073ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b49a4e8 cont-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7b49a4e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-location-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9952df elementor-widget elementor-widget-heading\" data-id=\"1d9952df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Australia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-311cfbeb elementor-widget elementor-widget-text-editor\" data-id=\"311cfbeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Level 1, Building D, Kings Club<\/span><br \/><span style=\"font-weight: 400;\">80 Dorcas Street, Southbank<\/span><br \/><span style=\"font-weight: 400;\">Victoria, 3006<\/span><\/p><p><span style=\"font-weight: 400;\">Phone: +61 3 9690 8666<\/span><br \/><span style=\"font-weight: 400;\">or 1800 148 165<\/span><\/p><p><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:supportau@medtechglobal.com\"><span style=\"font-weight: 400;\">supportau@medtechglobal.com<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-78940ee7\" data-id=\"78940ee7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a54714a cont-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a54714a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5869f583 elementor-widget elementor-widget-heading\" data-id=\"5869f583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b1d5b3e elementor-widget elementor-widget-text-editor\" data-id=\"3b1d5b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">New Zealand<\/span><br \/><span style=\"font-weight: 400;\">Phone: +64 9 358 1123\u00a0<\/span><br \/><span style=\"font-weight: 400;\">or 0800 263 3832<\/span><br \/><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:support@medtechglobal.com\"><span style=\"font-weight: 400;\">support@medtechglobal.com<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Australia<\/span><br \/><span style=\"font-weight: 400;\">Phone: +61 3 9690 8666<\/span><br \/><span style=\"font-weight: 400;\">or 1800 148 165<\/span><br \/><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:supportau@medtechglobal.com\"><span style=\"font-weight: 400;\">supportau@medtechglobal.com<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support services The Medtech Global helpdesk is based locally in our New Zealand office. We offer support to all Medtech users via email and phone, plus we have a great online tool called the Medtech Learning Library. What is the Medtech Learning Library?\u00a0 Medtech\u2019s Learning Library is a comprehensive online learning platform that provides a [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-17552","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/pages\/17552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/comments?post=17552"}],"version-history":[{"count":64,"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/pages\/17552\/revisions"}],"predecessor-version":[{"id":18274,"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/pages\/17552\/revisions\/18274"}],"wp:attachment":[{"href":"https:\/\/medtechglobal.com\/nz\/wp-json\/wp\/v2\/media?parent=17552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}