May 11, 2021

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Easy Booking frees up reception, assists MMH enrolments

In News Global, News New Zealand

GP practices around the country can’t get enough of ManageMyHealth’s new Easy Booking system. Receptionists are especially thrilled as it is saving them time.

ManageMyHealth Easy Booking, which is free for a limited time, allows GP appointments to be made online directly from a practice’s website.

Registered patients go to their GP practice’s website, click on the green “Book Now” button and make their appointment. Patients can see at a glance which doctors are available for appointments, and at what time.

By making an appointment, patients are also automatically signed up to the Manage My Health Easy Booking.

Chadwick Healthcare in Tauranga enabled Easy Booking earlier this year. Dr Marshall Hollister-Jones says the practice has noticed a steady increase in online bookings.

“We enabled Easy Booking, added a link to it from our website, put an ad on our in-house TV (Health TV) and changed our phone greeting to point people to the website,” he says.

“This has reduced demand on our call centre and is more convenient for our patients.”

Receptionists freed up 

Manage My Health chief architect Sanjeewa Samaraweera says already more than 30 GP practices around New Zealand are using Easy Booking.

“It’s proving very popular with GP practices. The feedback we’re getting is that practices love the fact that bookings can be made directly from their website and it’s freeing up their reception staff,” Mr Samaraweera says.

“It reduces the workload of receptionists, who can get very busy, especially during winter, when demand for appointments is high.”

Easy Booking is available to practices using Medtech32 or Evolution and is easily set-up  by Medtech. Easy Booking is free for practices signed up to Manage My Health Patient Portal.

“For a limited time we’re also offering Easy Booking to Medtech customers for free, even if they don’t use the Manage My Health portal. So I suggest practices get in touch with us now so they don’t miss out.”

Easy Booking also saves time for patients and its great to be automatically signed up for the portal.

To find out more about Easy Booking, please contact Medtech on 0800 263 3832