{"id":13845,"date":"2025-11-04T11:46:35","date_gmt":"2025-11-03T22:46:35","guid":{"rendered":"https:\/\/medtechglobal.com\/au\/?p=13845"},"modified":"2025-11-04T16:11:18","modified_gmt":"2025-11-04T03:11:18","slug":"medtech-artia-digital-health-australia-2025","status":"publish","type":"post","link":"https:\/\/medtechglobal.com\/au\/medtech-artia-digital-health-australia-2025\/","title":{"rendered":"Strengthening Partnerships in Australian Digital Healthcare Through Our Customer-First Approach"},"content":{"rendered":"<h2>Empowering Australian Healthcare: How Medtech Artia\u00ae Is Supporting Practices Across WA and SA<\/h2>\n<p><span class=\"TextRun SCXW163649300 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW163649300 BCX8\">Medtech&#8217;s commitment to supporting Australian healthcare providers through technology was at the forefront during our recent site visits to Western Australia (WA) and South Australia (SA).<\/span><span class=\"NormalTextRun SCXW163649300 BCX8\"> This visit followed our recent technology lift from the Evolution platform to Artia.<\/span><span class=\"NormalTextRun SCXW163649300 BCX8\"> Led by Tyson Somerville and James Portz, our Business Development Managers for Australia, the team visited long-standing clients to gain a deeper understanding of their evolving needs and explore how Medtech Artia\u00ae can continue to deliver value to their businesses.<\/span><\/span><span class=\"EOP SCXW163649300 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW259374581 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW259374581 BCX8\">First Stop: Wellington Medical Centre, Harvey, WA<\/span><\/span><span class=\"EOP SCXW259374581 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p>Tyson kicked off their visit to Western Australia with Jess and Christine, Managers at Wellington Medical Centre, a Medtech partner since 1999. The practice recently transitioned to our cloud-hosted Artia\u00ae platform and has championed the advantages of cloud-hosted software in their community, valuing the automated backups and disaster recovery that allow them to work seamlessly from anywhere, at any time.<\/p>\n<p><i>&#8220;The cloud hosting gives us peace of mind. If our practice disappeared tomorrow, we could set up shop the next day and carry on.&#8221;\u00a0\u2013 Christine Rogers, Manager, Wellington Medical Centre.<\/i><\/p>\n<p>Their feedback both affirming and constructive has been shared directly with our executive and product teams to inform and inspire future enhancements to the Cloud-Based Patient Management Systems currently in action.<\/p>\n<h2><span class=\"TextRun SCXW132598996 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW132598996 BCX8\">Western Australia Primary Health Alliance:\u00a0<\/span><\/span><span class=\"EOP SCXW132598996 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">We also met with Sharon Good, Primary Care Navigation Manager at WA Primary Health Alliance, whose team supports all general practices in Western Australia. We had a valuable conversation focused on the importance of collecting <\/span><b><span data-contrast=\"auto\">meaningful data from GPs<\/span><\/b><span data-contrast=\"auto\"> to measure progress and ensure health programmes are making a measurable impact.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<blockquote><p><span data-contrast=\"auto\">\u201cIt\u2019s not just about collecting data, it\u2019s about making sure it tells a story that leads to better health outcomes for communities.\u201d Sharon Good, WA Primary H<\/span>ealth Alliance.<\/p><\/blockquote>\n<h2><span class=\"TextRun SCXW28755464 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28755464 BCX8\">Supporting General Practices in South Australia with Medtech Artia\u00ae: Golden Grove<\/span><span class=\"NormalTextRun SCXW28755464 BCX8\"> Health <\/span><span class=\"NormalTextRun SCXW28755464 BCX8\">Centre<\/span><span class=\"NormalTextRun SCXW28755464 BCX8\"> &amp; Port Lincoln<\/span><\/span><span class=\"EOP SCXW28755464 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">In SA, they visited <\/span><b><span data-contrast=\"auto\">Golden Grove Health Centre<\/span><\/b><span data-contrast=\"auto\">, one of the first computerised practices in Adelaide. Tyson met with Helen Cheedham who will be retiring as the practice manager and Cathy Davis from the admin team. Helen has been with the practice since 1995 and transitioned to <a href=\"https:\/\/medtechglobal.com\/au\/products\/\">Medtech Practice Management Software<\/a> in 2003.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<blockquote><p><span data-contrast=\"auto\">\u201cWe\u2019ve seen the evolution of technology in general practice, and Medtech has been part of that journey. It&#8217;s great to see how far things have come.\u201d\u00a0 Helen, Admin Team, Golden Grove Health Centre.<\/span><\/p><\/blockquote>\n<p>Further afield, the team visited <b>Investigator Clinic in Port Lincoln<\/b>, one of our most remote sites in Australia, showing that no site is too far to stay in touch with.<\/p>\n<div class=\"mceTemp\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-13885 aligncenter\" src=\"https:\/\/medtechglobal.com\/au\/wp-content\/uploads\/2025\/11\/Untitled-1-5-300x146.png\" alt=\"\" width=\"891\" height=\"434\" srcset=\"https:\/\/medtechglobal.com\/au\/wp-content\/uploads\/2025\/11\/Untitled-1-5-300x146.png 300w, https:\/\/medtechglobal.com\/au\/wp-content\/uploads\/2025\/11\/Untitled-1-5-768x375.png 768w, https:\/\/medtechglobal.com\/au\/wp-content\/uploads\/2025\/11\/Untitled-1-5.png 1024w\" sizes=\"auto, (max-width: 891px) 100vw, 891px\" \/><\/p>\n<p style=\"text-align: center;\">Right Image: Wellington Medical Centre, Harvey, WA, Jess and Tyson Somerville, Business Development Manager, Medtech Global<\/p>\n<p style=\"text-align: center;\">Left Image: Golden Grove Health Centre, Helen Cheedham (left) and Cathy Davis (right)<\/p>\n<p>&nbsp;<\/p>\n<h2>Our Customer-First Commitment to Australian Digital Health Innovation<\/h2>\n<p><span data-contrast=\"auto\">Whether through direct conversations with practice managers or strategic discussions with health alliances, we&#8217;re learning how to be a better technology partner, one that listens, adapts, and delivers a customer first approach.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To learn more about Medtech Artia\u00ae and how it supports general practices across Australia, visit the<\/span> <a href=\"https:\/\/medtechglobal.com\/au\/medtech-artia\/\"><span data-contrast=\"none\">Medtech Artia\u00ae product page<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Empowering Australian Healthcare: How Medtech Artia\u00ae Is Supporting Practices Across WA and SA Medtech&#8217;s commitment to supporting Australian healthcare providers through technology was at the forefront during our recent site visits to Western Australia (WA) and South Australia (SA). This visit followed our recent technology lift from the Evolution platform to Artia. Led by Tyson [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":13851,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[76,45,75],"class_list":["post-13845","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-digital-health-australia","tag-patient-insights","tag-site-visits"],"acf":[],"_links":{"self":[{"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/posts\/13845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/comments?post=13845"}],"version-history":[{"count":23,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/posts\/13845\/revisions"}],"predecessor-version":[{"id":13888,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/posts\/13845\/revisions\/13888"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/media\/13851"}],"wp:attachment":[{"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/media?parent=13845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/categories?post=13845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medtechglobal.com\/au\/wp-json\/wp\/v2\/tags?post=13845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}